TERMS OF SERVICE

Overview

This website is operated by Inkybox. Throughout the site, the terms “we”, “us”, and “our” refer to Inkybox.

By visiting our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service and the policies referenced on our website.

If you do not agree to these Terms, please do not use our website or services.

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.

Online Store Use

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for your minor dependents to use this site under your responsibility.

You may not use our website, products, or services for any illegal, harmful, fraudulent, or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these Terms have been violated.

Products & Personalization

Inkybox offers personalized and made-to-order products. Please review all product details, personalization fields, spelling, names, dates, photos, product options, size, color, and quantity carefully before placing your order.

We make every effort to display product images, colors, materials, sizes, and descriptions as accurately as possible. However, actual product appearance may vary slightly due to screen settings, lighting, product material, production methods, or manual measurement.

Product descriptions, availability, prices, and options may be updated, changed, or discontinued at any time without notice.

Orders

When you place an order, you are making an offer to purchase the selected product or service. We reserve the right to accept, decline, limit, or cancel any order at our discretion.

We may contact you using the email address, billing address, shipping address, or phone number provided at checkout if we need to confirm or update information related to your order.

You agree to provide accurate, complete, and current order information. This includes your name, email address, shipping address, billing information, product selections, and personalization details.

Cancellation & Modification

Orders can be cancelled or modified within 2 hours after they are placed.

After this window, your order may already be in production and changes may no longer be possible.

For full details, please review our Cancellation & Modification Policy.

Pricing, Billing & Payment

Prices, discounts, promotions, product availability, and shipping fees are subject to change without notice.

The final price, shipping fee, taxes, and any available discounts will be shown at checkout before you complete your purchase.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.

We reserve the right to refuse, limit, or cancel orders that appear to be fraudulent, unauthorized, incomplete, or in violation of these Terms.

Shipping & Delivery

Shipping and delivery times are estimates only and are not guaranteed. Delivery may be affected by carrier delays, customs clearance, weather, peak seasons, remote locations, or other factors outside of our control.

Once an order has been handed over to the shipping carrier, delivery timing and tracking updates may depend on the carrier and local delivery services.

For more information, please review our Shipping & Delivery Policy.

Refunds & Replacements

Refunds, replacements, or resends are handled according to our Refund & Replacement Policy.

Because many Inkybox products are personalized and made to order, returns or refunds may not be available for customer-submitted errors, change of mind, or requests submitted outside the eligible timeframe.

For full details, please review our Refund & Replacement Policy.

Accuracy, Errors & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, cancel orders, or change product details at any time without prior notice, including after an order has been submitted.

Third-Party Tools & Links

We may provide access to third-party tools, apps, payment services, tracking services, personalization tools, analytics tools, or external websites.

We do not control third-party services and are not responsible for their content, accuracy, policies, availability, or actions. Your use of third-party tools or links is at your own discretion and risk.

User Submissions, Reviews & Feedback

If you submit reviews, photos, comments, feedback, ideas, or other content to us, you agree that we may use, edit, display, publish, or share that content for business, customer service, product improvement, marketing, or promotional purposes.

You are responsible for ensuring that any content you submit does not violate the rights of others, contain unlawful material, or include harmful, abusive, misleading, or inappropriate content.

We may remove or refuse to publish user-submitted content at our discretion.

Intellectual Property

All content on this website, including text, images, graphics, logos, product designs, page layouts, icons, videos, and other materials, is owned by or licensed to Inkybox and is protected by intellectual property laws.

You may not copy, reproduce, sell, resell, distribute, modify, or exploit any part of our website, products, designs, or services without our written permission.

Prohibited Uses

You may not use our website, products, or services:

• For any unlawful, fraudulent, abusive, or harmful purpose
• To violate any local, state, national, or international law
• To infringe upon our intellectual property rights or the rights of others
• To upload or transmit viruses, malware, or harmful code
• To collect or track personal information of others without permission
• To interfere with the security, operation, or functionality of our website
• To submit false, misleading, offensive, or harmful information

We reserve the right to suspend or terminate access to our services if prohibited use is detected.

Privacy

Your personal information is handled according to our Privacy Policy.

Disclaimer of Warranties

We do not guarantee that our website, services, or products will always be uninterrupted, secure, error-free, or meet every expectation.

Our website, services, and products are provided on an “as is” and “as available” basis, except as expressly stated in our written policies.

Limitation of Liability

To the fullest extent permitted by law, Inkybox is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.

This includes, but is not limited to, delays, lost profits, lost data, service interruptions, product misuse, or issues caused by third-party providers, carriers, or customer-submitted information.

Indemnification

You agree to indemnify and hold harmless Inkybox, its team, partners, service providers, and affiliates from any claim, demand, loss, liability, or expense arising from your violation of these Terms, your misuse of our website or services, or your violation of any law or third-party rights.

Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

Termination

These Terms remain in effect unless terminated by either you or us.

We may suspend or terminate your access to our website or services if we believe you have violated these Terms or misused our services.

Entire Agreement

These Terms of Service, together with any policies posted on our website, represent the full agreement between you and Inkybox regarding your use of our website and services.

Assignment

You may not transfer or assign your rights or obligations under these Terms without our written permission. We may transfer, assign, or delegate these Terms and our rights or obligations as part of our business operations.

Governing Law

These Terms are governed by the laws of the jurisdiction in which Inkybox is registered or operates, without regard to conflict-of-law principles.

Changes to These Terms

We may update, change, or replace any part of these Terms by posting updates on this page.

Your continued use of our website or services after any changes are posted means you accept the updated Terms.

Contact Information